Session Focus: A fun, interactive group activity to Build a Better HR Skillset

Title: ChatGPT for HR: ELE's 2nd HR Talent Leaders Debate on Zoom

Session Focus: A fun, interactive group activity to Build a Better HR Skillset

In this engaging session hosted by ELE, HR professionals came together for a lively debate on the use of AI and ChatGPT tools in the HR realm. Through polls, discussions, and an Oxford-style debate, participants explored the potential benefits and risks of leveraging AI for HR tasks like recruiting, employee engagement, and performance management.

The session provided valuable insights into how AI can drive efficiencies at scale, especially for repetitive, process-driven activities. As one participant noted, "The other benefit we talked about this really at a very high Global level was the potential for AI to be able to mitigate what many believe to be Global labor shortages." However, it also highlighted the need for proper governance, with cross-functional teams across HR, legal, IT, and business leaders guiding the implementation.

Three key takeaways emerged:

1. AI tools offer significant efficiency gains for repetitive tasks but carry risks around bias, privacy, and over-reliance without human context.

2. Deploying AI should involve cross-functional governance, not just HR alone.

3. HR's crucial role is preserving the "human element" and ensuring employee experience when leveraging AI capabilities.

Through lively debate and exchanges of diverse perspectives, participants built their HR skillset on this critical topic impacting workforce management. The session provided practical tips for effectively utilizing AI while emphasizing the need for human judgment in tandem with technological advancements.