Session Focus: ‘Moments that Matter’  for Creating Engaging Employee Experiences

As Gartner research suggests, taking a "moments that matter" approach to the employee experience can improve perceptions of HR and drive smarter investments.

This insightful session explored strategies for creating an engaging employee experience by focusing on key moments throughout the employee life cycle. Key takeaways included:

1. Designing experiences around pivotal "moments that matter" enhances the employee journey.

2. An integrated, centralized approach to talent processes ensures a consistent experience.

3. Continuous listening via frequent pulse surveys allows prioritising high-impact improvement areas.

The session featured case studies from Gamba and OshKosh Corporation, highlighting their innovative approaches. Gamba implemented an integrated talent management system catering to employee personas across career stages, supported by robust change management. OshKosh leveraged monthly pulse surveys to tailor experiences based on engagement drivers for different workforce segments.

By zeroing in on "moments that matter," using integrated systems, enabling continuous listening, and fostering a people-centric culture, organizations can cultivate a highly engaging and future-ready employee experience.