CEOs are continuing to look at bringing costs into alignment while at the same time looking for ways to grow their organization. As a result, a lot of activity continues within the sales team. One area under increased scrutiny is the onboarding process within client-facing teams. On one hand, the new hires need to perform quickly and hit proficiency targets as fast as possible. On the other hand, they need to understand what customer’s need and how to communicate the value of evolving processes, products and services.

While this is an age old problem, today’s solution to this challenge is anything but routine — especially when learning and sales leaders are struggling with justifying the investments being made in new hire onboarding activities and explaining how those activities clearly link to improved competitiveness at the point of sale.

In this presentation, Sales Enablement Principal Consultant Brian Lambert will share real-world examples and provide insights on:

• Orchestrating a new hire onboarding process that decreases the ramp up time of new hires
• Understanding how learning and sales leaders are taking a top-down and bottoms-up approach to help new hires achieve more immediate sales results
• Defining the often overlooked critical links within the process, and how companies can manage friction points in the process
• Getting in front of the likely onboarding “mandates” from above, or from product groups, or business units