Engagement has been a hot topic for at least the past twenty years. Surveys galore let organizations and managers know where they are losing and where they are winning the war for talent. The current work environment has added a substantial wrinkle – how do you hold conversations and engage employees in this new (perhaps here to stay) remote-working environment?

We've Found:
Research that informed the best-selling “Love ’Em or Lose ’Em” book has held up for five editions, soon to be six! The common theme to all 26 practices (arranged according to the letters of the alphabet) is the fine art of conversation!