The Art and Science of Next-Gen Coaching that Scales

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Session Focus: Scaling Coaching for Employee Development in Your Organization

Title: Scaling Coaching for Exponential Employee Growth and Business Impact

The "Art and Science of Next-Gen Coaching That Scales" session provided a fascinating look at the future of employee development through coaching. No longer just for executives, coaching is evolving to become a scalable, data-driven solution to upskill employees and drive tangible business outcomes across an organization.

Here are three key takeaways from the session:

  1. Next-Gen Coaching utilizes data, AI and technology integrations to identify the right employee populations to target with coaching in order to maximize impact on specific goals like innovation, retention, performance, etc.
  2. It goes beyond traditional 1:1 coaching by incorporating diverse modalities like group coaching, AI-guided learning paths, and innovations like ChatGPT to provide personalized development at scale.
  3. A core focus is the ability to directly measure and quantify the business impacts of coaching investments, as highlighted by this quote: "If organizations have started flipping the application of coaching on its head, it's come with a very intense drive to be able to measure what none of us could have done effectively before - the direct translation of investments to business impact."

The examples of Chevron using Next-Gen coaching to build an innovation culture and Truloe tying it directly to retention and performance metrics were powerful illustrations of this new approach. By integrating with existing HR technologies, applying AI to identify critical populations, and diversifying solutions, coaching is transforming from a niche executive benefit to a scalable catalyst for developing talent aligned to business strategy.

If you're exploring coaching, reskilling, or employee development initiatives, the Next-Gen Coaching framework provides a vision for exponentially maximizing the impacts across your workforce. The future of coaching is data-driven, tech-enabled, and focused squarely on driving measurable outcomes.

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