A Robert Mager bestseller! This clearly written, witty, and easy-to-read book is a terrific tool for helping managers see your services as an essential resource for improving job performance, not just another expense.
What Every Manager Should Know About Training provides managers with a clear introduction to performance technology without gimmicks or jargon.
It shows them how to determine whether or not training is appropriate for improving performance. It also describes how managers can best use available training and performance improvement tools.
Once your managers read this book, your job will be easier because managers who are better informed about the services you offer are better consumers. They’ll see what they need to do to create an environment that lets their employees apply the skills they learn from you.
