Training and Development organizations are consistently being asked to produce more with fewer resources, to find ways to have a higher impact without spending more money and to train larger, more geographically dispersed workforces without travel. As learning professionals, we are charged with finding these solutions without compromising the learning experience. Depending on the size and capability of the training and development team, the analysis, design, development, and implementation of a virtual program can be daunting. In this session you will have the opportunity to see how two companies developed their virtual learning strategy.
Blue Cross & Blue Shield of Illinois (HCSC) and InterCall have both embarked on the journey of expanding and growing their virtual learning capabilities, each one sketching out their path along with a virtual learning roadmap. In our presentation, we will share the stories and progression from each company and try to answer the question “can we apply a ‘college-like’ virtual learning environment to high volume, extended role-based training (and do it right)?” We will explore the various questions and phases that each company went through along the way, as well as demonstrate InterCall’s final product, InterCall University’s Virtual Learning Environment.
- Designing for virtual learning is significantly different than for the live facilitated classroom.
- Finding the solution that works best for your company takes time.
- Combining blended learning along with multiple delivery options makes for a well-rounded program.
