From Knowledge Management to Social Learning

Accenture, a provider of global management consulting, technology services, and outsourcing, considers its people and their knowledge as the company's most important assets. Maintaining and growing those assets requires a comprehensive approach to capability development and an ongoing commitment to fostering a strong culture of learning. This extends beyond the classroom requiring Accenture to enable and motivate over 200,000 people located all over the world to learn from each other thru content and collaboration approaches.

Accenture takes a comprehensive hire-to-retire approach to cultivate a commitment to social learning and knowledge sharing, including critical programs, incentives, and best uses of technology.

  • Think long term – the process begins with recruiting and extends thru-out the employee lifecycle
  • Focus on specific business/performance challenges
  • Leverage a centralized approach – particularly from an infrastructure perspective to be able to provide common user experience, add the most value and reduce cost
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