Jane Dowd, Chief Learning Officer, shares NorthShore University HealthSystem (NorthShore) transformation journey to become the first integrated healthcare system to implement a fully Electronic Medical Record (EMR) throughout the entire inpatient and ambulatory care setting. With our 100% adoption of a completely electronic record in 2002, NorthShore has experienced impressive business, clinical, safety, service, and quality results.

NorthShore is the only hospital named a 15 Top Major Teaching Hospital, one of the nation’s 100 Top Hospitals 12 times* and a top 100 Most Wired Hospitals five years in a row.**

The Epic system has wholly revolutionized patient care within our network — from the way we communicate with each other to how we deliver care. In 2004, NorthShore received special recognition from KLAS for demonstrating the highest value rating from physician and nurse usage of healthcare IT systems.

*Thomson Healthcare®

**Hospitals & Health Networks