This session provided actionable strategies for navigating the evolving demands of HR in the AI era. As workplaces become more agile, HR leaders must balance innovative practices with foundational human needs to build sustainable and future-ready organizations.
One standout insight was the growing importance of microlearning as a cornerstone of modern L&D:
"Microlearning meets modern learners’ needs—they want quick, just-in-time knowledge, not hour-long sessions." -- Angie Zeigler
This shift reflects how today’s workforce expects learning to be as accessible and immediate as their favorite apps. To meet these expectations, HR leaders must prioritize:
- Agility and Unlearning: Equip employees to unlearn outdated practices and embrace continuous growth.
- Foundational Skills: Revisit and strengthen core competencies like communication, customer service, and digital literacy.
- Culture Alignment: Ensure talent processes reinforce organizational values, fostering a cohesive and inclusive workplace.
- Community Engagement: Leverage partnerships with schools and community organizations to build diverse pipelines while supporting local ecosystems.
By embracing these strategies, senior HR talent leaders can ensure their organizations remain relevant, resilient, and ready to thrive in the future of work.
